Troubleshooting

• Ensure that the board is placed correctly

• Make sure the board slot and the board are compatible
  Install the board in a different PCI Express slot

• Use the drivers that came with the board or download the latest

• Make sure your motherboard has the latest BIOS

• Try to reboot the server

• Reseat the board in its slot or a different slot, if necessary

• Try using another cable

• Reinstall the drivers for the network driver files may be damaged or deleted

• Reboot the server

• Try removing and re-installing all boards

• Check that cables are connected properly

• Make sure your motherboard has the latest BIOS

• Try another port on the switch

• Make sure the cable is securely attached

• Check you are using the proper cables that do not exceed the recommended lengths

• Verify that your switch and board port are compatible

• Check that the latest driver is loaded

• Check that both the board and its link are set to the same speed and duplex settings

Refer to the latest version of NVIDIA BlueField DPU BSP and follow instructions under " Updating DPU Software Packages" section.